MindVOT is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you use our website and services at mindvot.com.
Who We Are
MindVOT is a psychological consultation service website hosted online at https://mindvot.com. We connect individuals with qualified psychologists to support their mental health journey.
Information We Collect
We gather personal information through your interactions with our website, including:
- Comments and enquiries submitted through forms
- Account registration details
- Password reset requests
- Names and email addresses
- IP addresses and user agent strings
- Image uploads (which may include embedded location metadata)
- Cookie and browsing interaction data
How We Use Your Information
Personal information collected is used for the following purposes:
- Delivering and managing our consultation services
- Account management and customer support
- Security monitoring and fraud prevention
- Trend analysis and service improvement
- Legal compliance
- Marketing communications (where you have opted in)
Sharing Your Information
MindVOT may share your information with third parties only in the following circumstances:
- With hosting providers and spam detection services that support our operations
- With other contracted service providers who assist in delivering our services
- When legally required or to comply with legal processes
We do not sell your personal data to third parties.
Data Security
We use reasonable measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
Your information is retained for as long as necessary to provide our services or as required by law. When your data is no longer needed, it is securely deleted or anonymised.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of promotional communications at any time
To exercise these rights, log in to your account or contact us at support@mindvot.com.
Cookies
We use cookies to track user interactions and improve your experience on our website. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be noted by revising the policy date at the top of this page. We may also provide additional notifications for significant changes.
Contact Us
If you have any questions about this Privacy Policy, please reach out through our contact page or email us at support@mindvot.com.